5 out of 5
Experience.com Rating
NFM lending team was great. Easy to work with, always professional, and made the process fast and efficient.
Preston G. Chesapeake, VA
5 out of 5
Experience.com Rating
Micheal was outstanding in his roll! He was incredibly patient with us and always took the time to call and explain/ answer any questions we had. This made us feel at ease as we didn’t feel blindsided to any part of the process. When we were uncertain about buying a home and wanted to take a break, he was very respectful and understanding! We never felt pressured to continue with the process which made us gain even more trust in him! He always kept us informed about the market/ rates and gave useful advice. You can tell he loves what he does and has lots of knowledge about it too!
During the process, I gained so much knowledge working with him! Every part of the process was a phone call from him to explain what was going to happen next. Although the final closing has millions of documents that need to be signed, I feel like I have a good understanding of what each means because he took the time to explain everything!
Because of his knowledge, patience, and kindness I would recommend Micheal to anyone, especially to first time homebuyers!
Mariela A. Baltimore, MD
5 out of 5
Experience.com Rating
Michael Dufour is an asset to NFM Lending. He is very knowledgeable, personable, dedicated and works tirelessly to get the job done. This was by far the easiest mortgage application and closing I have participated in. The entire team did a fantastic job. I will certainly use Michael when it makes sense to refinance. The communication throughout the process was superb and easy to understand. First time a lender explained what each part of the process meant.
Again great job.
John H. Concord, NC