We are extremely pleased with how Lucy handled our mortgage orientation. She is very knowledgeable, patient and always prompt to respond… even when she was on vacation!
Lucy was so attentive I often felt like I was her only client; that’s the level of service we received throughout the transaction!
Lucy, thank you for making our relocation from NY to AZ a lot less stressful. Knowing you always ‘had our back’ meant the world to us!
Lucy was extremely helpful and personable. We changed our situation multiple times while working with her. We had her pull numbers for multiple homes and she did it quickly. Even when we decided on a home we changed the down payment a number of times. Lucy was terrific at finding creative ways for the financing to work on our behalf. We truly felt that Lucy had our best interest at heart. Would absolutely recommend her to someone.
Benjamin Jerome Scupin
ii must say I was a bit skeptical in the beginning because I had already been told my unique situation does not fir their lending profile....But when I spoke with Lucy for the first time, she asked me all the right questions, she was clear in explaining the process and the timeline by which things would happen. Every time I called Lucy, she was very responsive and answered my call, she would promptly get the answers. at one point, we had engage another member of the team, very professional.
Laura C Bulluck
She was AMAZING!!! she always kept me informed every step of the way and when I did not understand something she took the time to explain it. I appreciate the patience she had with me getting her all the documents needed. I would refer her to everyone. I wish my first loan would have been with Lucy.
Lucy was very efficient and organized. She always kept in communication with us. She dealt with any issues promptly.
Bridget Kae Hunter
Queen Creek, AZ