James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking. His strong foundation in customer service and excellent communication skills ensure he will be there for you through every step of the loan closing process. James prides himself on going great lengths to make sure his buyer’s loan closes on time. He will do everything in his ability to give you a smooth, stress-free home buying experience.
James was born and raised in the west valley and loves representing his state by cheering on both the Diamondbacks and the Cardinals with his fiancé, Alyssa.
Reviewed by Vincent L, Surprise, AZ
"James and his team were very professional, efficient, and really got the job done! They never gave up, and for that we are incredibly grateful. He put in long hours and really worked hard. My family appreciates his efforts and would definitely recommend him any chance we get."
Reviewed by Alexis W, Peoria, AZ
"Great communication! James was professional and very knowledgeable. He went to extra mile to explain my different options and made sure I understood my loan and the loan process. "
Reviewed by Jami E
"James cares about each customer and what is best for them. He is very patient and is willing and able to explain anything that his customers are wanting to understand, to help them feel comfortable. James is not greedy, he doesn't do things just for his benefit. I have been selling Real Estate for 34 years and I am extremely particular about who I will work with. James Serrano is someone that I would highly recommend to anyone looking for a loan!!"
Reviewed by Victor O, Tolleson, AZ
"James was more than a pleasure to work with. He answered every question I had and was able to give great advice that saved me money. "
Reviewed by Keri E, Phoenix, AZ
"James is very knowledgeable, very communicative and looks out for your best interest. "
Reviewed by Gabe E, Maricopa, AZ
Here are some useful links to get you started in the loan process.
Our mortgage calculators can be used to estimate how much your monthly mortgage payments will be, see if you will save by refinancing your mortgage, or to find out how much house you can afford.
Found a good home at a great price that just needs a little work? Own a home that could use some upgrades? The 203(k) loan may be the program for you.
Applying for a loan? You may be asked to provide some of the documents on this list during the loan application. Get these items in asap to help speed up your loan process.
Confused with the complicated mortgage lingo? Here is a list of commonly used terms that may help you understand better as you speak with realtors and loan officers.
Ready to Refinance
Are you considering refinancing your home? Before you begin the process, you should evaluate your options and personal finances. This guide will help.
Home Buyer's Checklist
When house hunting, it is easy to forget or confuse the different features of the many houses you will see. Here is a checklist to assist in finding the perfect home for you.
Here are some helpful hints and a detailed timeline to prepare your family for one of the most exciting times of your life - moving day.
Saving to Buy a Home
Saving for a home is a tremendous task that requires dedication and thought. Here are some helpful hints and tips on how to save for your down payment.
James R. Serrano
Mortgage Loan Originator