James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking. His strong foundation in customer service and excellent communication skills ensure he will be there for you through every step of the loan closing process. James prides himself on going great lengths to make sure his buyer’s loan closes on time. He will do everything in his ability to give you a smooth, stress-free home buying experience.
James was born and raised in the west valley and loves representing his state by cheering on both the Diamondbacks and the Cardinals with his fiancé, Alyssa.
Reviewed by NIMPHA G, SURPRISE, AZ
"James was very helpful throughout the process and was always on top of everything. Thank you so much, James!"
Reviewed by Emilio P, Glendale, AZ
"We met James on site at the new build community. We loved how open, honest and transparent he was through the process and focused on giving us the answers we needed and not just wanted to hear. He was re-assuring through the process and got our loan funded and closed on time! I would highly recommend James for all your mortgage needs!"
Reviewed by Julio B, Surprise, AZ
"Hands on, easy to talk to, and does a great job to keep you updated with everything. "
Reviewed by Juan G, Glendale, AZ
"James Serrano was outstanding! He was there every step of the way, he answered all our questions and concerns very fast! James made our first time buying an over all amazing and smooth experience. "
Reviewed by Cody B, Glendale, AZ
"James was AH-MAZING!! As a first time home buyer he had a lot of patience and helped me learn and understand the process. He took the time to keep helping me through this process. He never made me feel “stupid” or “dumb” with all of my silly, naïve questions I would have. James is extreme supportive and extreme well communicative. "
Reviewed by Khuong N, Glendale, AZ
"Great service. Thanks a lot!"
Here are some useful links to get you started in the loan process.
Our mortgage calculators can be used to estimate how much your monthly mortgage payments will be, see if you will save by refinancing your mortgage, or to find out how much house you can afford.
Found a good home at a great price that just needs a little work? Own a home that could use some upgrades? The 203(k) loan may be the program for you.
Applying for a loan? You may be asked to provide some of the documents on this list during the loan application. Get these items in asap to help speed up your loan process.
Confused with the complicated mortgage lingo? Here is a list of commonly used terms that may help you understand better as you speak with realtors and loan officers.
Ready to Refinance
Are you considering refinancing your home? Before you begin the process, you should evaluate your options and personal finances. This guide will help.
Home Buyer's Checklist
When house hunting, it is easy to forget or confuse the different features of the many houses you will see. Here is a checklist to assist in finding the perfect home for you.
Here are some helpful hints and a detailed timeline to prepare your family for one of the most exciting times of your life - moving day.
Saving to Buy a Home
Saving for a home is a tremendous task that requires dedication and thought. Here are some helpful hints and tips on how to save for your down payment.
James R. Serrano
Mortgage Loan Originator