James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking. His strong foundation in customer service and excellent communication skills ensure he will be there for you through every step of the loan closing process. James prides himself on going great lengths to make sure his buyer’s loan closes on time. He will do everything in his ability to give you a smooth, stress-free home buying experience.
James was born and raised in the west valley and loves representing his state by cheering on both the Diamondbacks and the Cardinals with his fiancé, Alyssa.
Reviewed by Augar B, Maricopa, AZ
"James, is absolutely “The Best” ! He goes that extra mile and more to make sure you enjoy your experience. There’s so much more to James, he cares .. he’s one of the rare people in this world. He really cares and doesn’t stop till it’s done and done right. He’s Amazing ! We can’t say enough about him. The Best!"
Reviewed by Omar D, Glendale, AZ
"Meeting James was very unexpected! We were at a point we wanted to buy a house but had no idea of anything or how anything worked.. any question we had he there to answer, it wouldn’t matter the time of the day .. he was very helpful and made sure we understood everything we got ourselves into! Highly recommend!! "
Reviewed by Cara L, Glendale, AZ
"James was very helpful and responsive! The whole process was smooth and there were no issues."
Reviewed by Jose A, Glendale, AZ
"Was great and smart!"
Reviewed by Suzanne H, Glendale, AZ
"The level of customer service James provided was exceptional. He communicated with me every step of the way and responded quickly to all my questions. "
Reviewed by NIMPHA G, SURPRISE, AZ
"James was very helpful throughout the process and was always on top of everything. Thank you so much, James!"
Here are some useful links to get you started in the loan process.
Our mortgage calculators can be used to estimate how much your monthly mortgage payments will be, see if you will save by refinancing your mortgage, or to find out how much house you can afford.
Found a good home at a great price that just needs a little work? Own a home that could use some upgrades? The 203(k) loan may be the program for you.
Applying for a loan? You may be asked to provide some of the documents on this list during the loan application. Get these items in asap to help speed up your loan process.
Confused with the complicated mortgage lingo? Here is a list of commonly used terms that may help you understand better as you speak with realtors and loan officers.
Ready to Refinance
Are you considering refinancing your home? Before you begin the process, you should evaluate your options and personal finances. This guide will help.
Home Buyer's Checklist
When house hunting, it is easy to forget or confuse the different features of the many houses you will see. Here is a checklist to assist in finding the perfect home for you.
Here are some helpful hints and a detailed timeline to prepare your family for one of the most exciting times of your life - moving day.
Saving to Buy a Home
Saving for a home is a tremendous task that requires dedication and thought. Here are some helpful hints and tips on how to save for your down payment.
James R. Serrano
Mortgage Loan Originator