About
James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking. His strong foundation in customer service and excellent communication skills ensure he will be there for you through every step of the loan closing process. James prides himself on going great lengths to make sure his buyer’s loan closes on time. He will do everything in his ability to give you a smooth, stress-free home buying experience.
James was born and raised in the west valley and loves representing his state by cheering on both the Diamondbacks and the Cardinals with his fiancé, Alyssa.
Awards
Meet the Team
Ryan Sandell
Branch Manager
p. 480-269-1510
|f. 480-378-2706
e. rsandell@nfmlending.com
NMLS # 221731
Brandon Pavlovic
Mortgage Loan Originator
p. 480-378-3190
|f. 480-378-3190
e. bpavlovic@nfmlending.com
NMLS # 1599351
Chelsea Abbate
Mortgage Loan Originator
p. 480-378-3034
|f. 480-378-3034
e. cabbate@nfmlending.com
NMLS # 1085559
Shane Staples
Mortgage Loan Originator
p. 480-378-3718
|f. 480-378-3718
e. sstaples@nfmlending.com
NMLS # 1296290
Greg Runyon
Mortgage Loan Originator
p. 480-795-4814
|f. 480-795-4814
e. grunyon@nfmlending.com
NMLS # 333097
Matthew Stuart Primrose
Mortgage Loan Originator
p. 480-378-6008
|f. 480-378-6008
e. mprimrose@nfmlending.com
NMLS # 189839
T.J. Lovejoy
Mortgage Loan Originator
p. 480-862-9744
|f.
e. tjlovejoy@nfmlending.com
NMLS # 1762389
Tyler Barnett
Sales Manager / Loan Originator
p. 480-378-6531
|f. 480-378-6531
e. tbarnett@nfmlending.com
NMLS # 951590
Testimonials
Nov 2018
Reviewed by Bradley J, Buckeye, AZ
"Easy fast great friendly people"
Nov 2018
Reviewed by Amy C, Tolleson, AZ
"James was great every step of the way. He answered quickly and put up with every little question I had. Had a horrible experience from the builder and if it wasnt for him I dont knowing we would have finalized the purchase."
Nov 2018
Reviewed by Daniel J, Glendale, AZ
"It’s was effortless James’s and his crew stayed in constant communication. No matter what changes came up they were on top of it. Always friendly will definitely recommend to friends and family. Thanks James "
Nov 2018
Reviewed by Isaac A, Glendale, AZ
"I really appreciate the assistace that James Serrano offered to me, and keep updating me everyday through the process, even on his off days on the weekends."
Oct 2018
Reviewed by Dustin J, Glendale, AZ
"James is very thorough during the loan process and explained to us what needs to be done and NOT in order to have a smooth closing. He is definitely one of the best in this business than I know."
Oct 2018
Reviewed by Richard R, Surprise, AZ
"James was very thorough and always very helpful. At any time I would call and leave a voice mail he would get back to me quickly. I like that! When asking questions he always explained the reason. And at times he would stay on the line with me until I resolved my problem on the iPad. James is very good with customer service."
Loan Tools
Here are some useful links to get you started in the loan process.
203(k) Program
Found a good home at a great price that just needs a little work? Own a home that could use some upgrades? The 203(k) loan may be the program for you.
Document Checklist
Applying for a loan? You may be asked to provide some of the documents on this list during the loan application. Get these items in asap to help speed up your loan process.
Mortgage Glossary
Confused with the complicated mortgage lingo? Here is a list of commonly used terms that may help you understand better as you speak with realtors and loan officers.
Ready to Refinance
Are you considering refinancing your home? Before you begin the process, you should evaluate your options and personal finances. This guide will help.
Home Buyer's Checklist
When house hunting, it is easy to forget or confuse the different features of the many houses you will see. Here is a checklist to assist in finding the perfect home for you.
Moving Checklist
Here are some helpful hints and a detailed timeline to prepare your family for one of the most exciting times of your life - moving day.
Saving to Buy a Home
Saving for a home is a tremendous task that requires dedication and thought. Here are some helpful hints and tips on how to save for your down payment.
Blog
NFM Lending announces new division: Main Street Home Loans
December 19, 2018
LINTHICUM, MD, December 19, 2018 — Today, NFM Lending announced that two industry powerhouses, Darran Anthony and Mike Farrell, will lead their new division, Main Street Home Loans, based in Leesburg, VA. Under the leadership of Anthony and Farrell, who have over 20 years of industry experi…
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NFM Lending opens new branch in St. Petersburg, FL
December 7, 2018
LINTHICUM, MD, December 7, 2018 — NFM Lending is pleased to announce the opening of a new branch in St. Petersburg, Florida. The branch is located at 3035 5th Avenue North, St. Petersburg, FL 33713, and will be led by Branch Managers, Steve and Amanda Stapleton. The NFM Lending branch will focu…
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6 Important Home Features for Hosting
December 4, 2018
Do you love entertaining your friends and family and want to be the go-to host for holidays, dinners, and other gatherings? Not every home is fit to do so. If you’re searching for a new home or want to redecorate or renovate, keep in mind these 6 important home features for hosting. Entry Way T…
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NFM Lending salutes Cliff Hageman
December 3, 2018
LINTHICUM, MD, December 3, 2018— NFM Lending is pleased to honor Specialist Cliff Hageman as the NFM Salute for December 2018. SPC Cliff Hageman joined the army just a few months after his high school graduation in 1988, serving until 1992. His military occupation specialty (MOS) was an 88M, or…
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Contact Me
James R. Serrano
Mortgage Loan Originator
NMLS ID#:
1130365
Phone:
480-378-2343
Fax:
877-211-9803
Email:
jrserrano@nfmlending.com