About
James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking. His strong foundation in customer service and excellent communication skills ensure he will be there for you through every step of the loan closing process. James prides himself on going great lengths to make sure his buyer’s loan closes on time. He will do everything in his ability to give you a smooth, stress-free home buying experience.
James was born and raised in the west valley and loves representing his state by cheering on both the Diamondbacks and the Cardinals with his fiancé, Alyssa.
Awards
Meet the Team
Ryan Sandell
Branch Manager
p. 480-269-1510
|f. 480-378-2706
e. rsandell@nfmlending.com
NMLS # 221731
Jordan Abbate
Junior Loan Originator
p. 480-378-8542
|f. 480-734-3379
e. jabbate@nfmlending.com
NMLS # 1496838
Brandon Pavlovic
Loan Originator
p. 480-378-3190
|f. 480-378-3190
e. bpavlovic@nfmlending.com
NMLS # 1599351
Chelsea Abbate
Loan Originator
p. 480-378-3034
|f. 480-378-3034
e. cabbate@nfmlending.com
NMLS # 1085559
Shane Staples
Loan Originator
p. 480-378-3718
|f. 480-378-3718
e. sstaples@nfmlending.com
NMLS # 1296290
Simon Thomas
Loan Originator
p. 480-378-3982
|f.
e. sthomas@nfmlending.com
NMLS # 1124057
Orion Wilkinson
Mortgage Loan Originator
p. 480-378-6582
|f.
e. owilkinson@nfmlending.com
NMLS # 1312934
Greg Runyon
Mortgage Loan Originator
p. 480-795-4814
|f. 480-795-4814
e. grunyon@nfmlending.com
NMLS # 333097
Matthew Stuart Primrose
Mortgage Loan Originator
p. 480-378-6008
|f. 480-378-6008
e. mprimrose@nfmlending.com
NMLS # 189839
Tyler Barnett
Sales Manager / Loan Originator
p. 480-378-6531
|f. 480-378-6531
e. tbarnett@nfmlending.com
NMLS # 951590
Testimonials
Jun 2018
Reviewed by Guillermo F H, Overgaard, AZ
"James Serrano was always proactive in sending us information and loan status before we even asked how things were going. Very greatful for that. He was always available at by email, phone and text any time throughout the home buying process. He really made the home buying process smooth and stress free. His knowledge, customer service and professionalism were very much appreciated. Thank you James!"
Jun 2018
Reviewed by Jason S, Phoenix, AZ
"James kept me updated throughout the transaction as he always has. He is very knowledgeable on the financing side of the transaction. I will always use and refer James and NFM Lending. "
Jun 2018
Reviewed by Veronica C, Tolleson, AZ
"."
Jun 2018
Reviewed by Andrew O, Glendale, AZ
"They did an excellent job! They made the process easy and fast. I would definitely used them again! Thank you so much for helping buy my first home in Az! "
Jun 2018
Reviewed by Linda B, Peoria, AZ
"Great service, great communication! "
Jun 2018
Reviewed by Ricardo L, Tolleson, AZ
"James was awesome throughout the process of our house being built. Two months into our home being built I had a change in employment and thought that we wouldn’t qualify. James thought out the whole process was confident he would do everything he could to help us with us qualifying and sure enough 5 months later here we are in our new home. Thank you for everything James!"
Loan Tools
Here are some useful links to get you started in the loan process.
203(k) Program
Found a good home at a great price that just needs a little work? Own a home that could use some upgrades? The 203(k) loan may be the program for you.
Document Checklist
Applying for a loan? You may be asked to provide some of the documents on this list during the loan application. Get these items in asap to help speed up your loan process.
Mortgage Glossary
Confused with the complicated mortgage lingo? Here is a list of commonly used terms that may help you understand better as you speak with realtors and loan officers.
Ready to Refinance
Are you considering refinancing your home? Before you begin the process, you should evaluate your options and personal finances. This guide will help.
Home Buyer's Checklist
When house hunting, it is easy to forget or confuse the different features of the many houses you will see. Here is a checklist to assist in finding the perfect home for you.
Moving Checklist
Here are some helpful hints and a detailed timeline to prepare your family for one of the most exciting times of your life - moving day.
Saving to Buy a Home
Saving for a home is a tremendous task that requires dedication and thought. Here are some helpful hints and tips on how to save for your down payment.
Blog
2018 May Be The Year for Renovation Loans
July 17, 2018
If you’re looking to buy a home, be prepared to meet a few challenges with today’s housing market. Not only is there a shortage of homes, but the available housing stock is aging. These challenges might seem discouraging but taking a look at the 2018 housing market and what options you have a…
Read more
What is a G-Fee and what does it have to do with my interest rate?
July 3, 2018
As you move through the homebuying process and have to choose a mortgage, each option will present an interest rate. This rate determines how much you must repay the lender as a part of your monthly mortgage payment. While you might be familiar with interest rates, there is probably a component o…
Read more
NFM Lending salutes Catherine L. Clapp, USN, Retired
July 2, 2018
LINTHICUM, MD, July 2, 2018— NFM Lending is pleased to honor Personnelman First Class Catherine L. Clapp, USN, Retired, as the NFM Salute for July 2018. Following family tradition and looking to gain work experience, PN1 Clapp joined the Navy right out of high school, serving from 1979 to 1999.…
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NFM Lending Named a Top Workplace in the Washington, D.C. Area for 2018
June 22, 2018
LINTHICUM, MD, June 22, 2018 — NFM Lending is pleased to announce that it has been ranked a 2018 Top Workplace in the Washington, D.C. area by the Washington Post. This is the fourth consecutive year that NFM Lending has received this award. NFM Lending received the award at a ceremony held T…
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Contact Me
James R. Serrano
Loan Originator
NMLS ID#:
1130365
Phone:
480-378-2343
Fax:
877-211-9803
Email:
jrserrano@nfmlending.com