James was born and raised in the west valley of Arizona. Prior to becoming a licensed mortgage loan originator, he spent 7 years in the banking industry doing consumer lending. With his knowledge and experience in loans he made the move to mortgage lending. James loves to connect with his buyers on a personal level and help them fully understand the mortgage loan process and make sure they feel they are in the correct mortgage type that fits their needs. His goal is to provide a smooth, stress-free experience for his buyers and make sure they feel valued and cared for during the mortgage loan process. He will go to great lengths to ensure his buyers close on their home in the time frame provided and will make sure to provide effective communication throughout your mortgage transaction. His number one priority is you during your home purchase or refinance and will be on your side every step of the way.
James loves to represent his state by cheering on the Arizona Diamondbacks and enjoying local restaurants with his wife Alyssa.
Reviewed by Christine C, Mesa, AZ
"Great to work with"
Reviewed by Jacqueline L, Phoenix, AZ
"Our experience working with NFM Lending was great! They made the process for very easy everything was done professionally. James made himself available to my husband and I answering any questions and concerns. This was my first time purchasing a home just recently I was helping my mother out when she was refinancing her home. There were times where the agent was not very good at making sure all of my Moms questions were answered. Concerning the process this was not our experience. Well done NFM"
Reviewed by Saraiah W, Glendale, AZ
"Honest, prompt, and professional. James and NFM lending were great to work with!"
Reviewed by Duane W, Sun City, AZ
"Our loan orginator James Serrano made sure everything was done on time and correct so we could close on time "
Reviewed by Enrique M, Glendale, AZ
"James was very helpful & walked us through every step of purchasing our new home, he also was very patient & kind to us. "
Reviewed by Terry L, Scottsdale, AZ
"James Serrano at NFM was efficient and professional. He was always available to provide explanations and expedite the process."
Here are some useful links to get you started in the loan process.
Our mortgage calculators can be used to estimate how much your monthly mortgage payments will be, see if you will save by refinancing your mortgage, or to find out how much house you can afford.
Found a good home at a great price that just needs a little work? Own a home that could use some upgrades? The 203(k) loan may be the program for you.
Applying for a loan? You may be asked to provide some of the documents on this list during the loan application. Get these items in asap to help speed up your loan process.
Confused with the complicated mortgage lingo? Here is a list of commonly used terms that may help you understand better as you speak with realtors and loan officers.
Ready to Refinance
Are you considering refinancing your home? Before you begin the process, you should evaluate your options and personal finances. This guide will help.
Home Buyer's Checklist
When house hunting, it is easy to forget or confuse the different features of the many houses you will see. Here is a checklist to assist in finding the perfect home for you.
Here are some helpful hints and a detailed timeline to prepare your family for one of the most exciting times of your life - moving day.
Saving to Buy a Home
Saving for a home is a tremendous task that requires dedication and thought. Here are some helpful hints and tips on how to save for your down payment.
James R. Serrano
Mortgage Loan Originator