James was born and raised in the west valley of Arizona. Prior to becoming a licensed mortgage loan originator, he spent 7 years in the banking industry doing consumer lending. With his knowledge and experience in loans he made the move to mortgage lending. James loves to connect with his buyers on a personal level and help them fully understand the mortgage loan process and make sure they feel they are in the correct mortgage type that fits their needs. His goal is to provide a smooth, stress-free experience for his buyers and make sure they feel valued and cared for during the mortgage loan process. He will go to great lengths to ensure his buyers close on their home in the time frame provided and will make sure to provide effective communication throughout your mortgage transaction. His number one priority is you during your home purchase or refinance and will be on your side every step of the way.
James loves to represent his state by cheering on the Arizona Diamondbacks and enjoying local restaurants with his wife Alyssa.
Reviewed by Samantha C, Glendale, AZ
"James was absolutely amazing !!!!! Extremely professional and knowledgeable. He made the process so much easier with excellent communication :) You Rock James!!! Thanks again for all your hard work and time :)"
Reviewed by Rafael C, Phoenix, AZ
"James was great! He walked me through the whole process helping me understand everything. He was always available, day or night, when I had a questions. My family is grateful. Thank you, James!"
Reviewed by Simon A, Peoria, AZ
"My experience was perfect the best one! NFM made it possible for my family and I to get our dream home!!! Im thankfull for all of the teams hard work Specially James Serrano ! Thank you for EVERYTHTHING onces again"
Reviewed by Patrick B, Surprise, AZ
"good detail, patient, change when face problem"
Reviewed by Gregory K, Phoenix, AZ
"Everything was made simple by James. He was great to work with. "
Reviewed by Ahmed K, Glendale, AZ
"He is very nice guy and very smart "
Here are some useful links to get you started in the loan process.
Our mortgage calculators can be used to estimate how much your monthly mortgage payments will be, see if you will save by refinancing your mortgage, or to find out how much house you can afford.
Found a good home at a great price that just needs a little work? Own a home that could use some upgrades? The 203(k) loan may be the program for you.
Applying for a loan? You may be asked to provide some of the documents on this list during the loan application. Get these items in asap to help speed up your loan process.
Confused with the complicated mortgage lingo? Here is a list of commonly used terms that may help you understand better as you speak with realtors and loan officers.
Ready to Refinance
Are you considering refinancing your home? Before you begin the process, you should evaluate your options and personal finances. This guide will help.
Home Buyer's Checklist
When house hunting, it is easy to forget or confuse the different features of the many houses you will see. Here is a checklist to assist in finding the perfect home for you.
Here are some helpful hints and a detailed timeline to prepare your family for one of the most exciting times of your life - moving day.
Saving to Buy a Home
Saving for a home is a tremendous task that requires dedication and thought. Here are some helpful hints and tips on how to save for your down payment.
James R. Serrano
Mortgage Loan Originator