James was born and raised in the west valley of Arizona. Prior to becoming a licensed mortgage loan originator, he spent 7 years in the banking industry doing consumer lending. With his knowledge and experience in loans he made the move to mortgage lending. James loves to connect with his buyers on a personal level and help them fully understand the mortgage loan process and make sure they feel they are in the correct mortgage type that fits their needs. His goal is to provide a smooth, stress-free experience for his buyers and make sure they feel valued and cared for during the mortgage loan process. He will go to great lengths to ensure his buyers close on their home in the time frame provided and will make sure to provide effective communication throughout your mortgage transaction. His number one priority is you during your home purchase or refinance and will be on your side every step of the way.
James loves to represent his state by cheering on the Arizona Diamondbacks and enjoying local restaurants with his wife Alyssa.
Reviewed by Manuel H, Phoenix, AZ
"We are very happy with James because he always answers the questions, and the process was very fast thank you James God Bless you "
Reviewed by Miguel B, Glendale, AZ
"My experience was great ! James walked me and my wife through the loan process and it couldn't have been better. All my questions i had were answered quickly and clearly. I felt like i had nothing to worry about. We recieved updates almost weekly and i will recommend yo family friends.Thankyou James"
Reviewed by Devin R, Glendale, AZ
"James made it easy for me to submit my documents, esign, and always answered the phone when I called. "
Reviewed by Andrei B, Glendale, AZ
"We had a great experience working with James. He is informative, and helped us to buy our house. He was upbeat and professional throughout the entire process and is just an awesome person. Thank you!"
Reviewed by Jack L, Glendale, AZ
"I thoroughly enjoyed my experience with NFM. James Serrano payed close attention to detail, he was very thorough, Informative and caring about my needs through the entire process. He truly did treat me like family and I will certainly use him on my next deal! Thank you Jimmy!"
Reviewed by Kevin E, Glendale, AZ
"James and his team are very professional and handled my loan request with excellence. "
Here are some useful links to get you started in the loan process.
Our mortgage calculators can be used to estimate how much your monthly mortgage payments will be, see if you will save by refinancing your mortgage, or to find out how much house you can afford.
Found a good home at a great price that just needs a little work? Own a home that could use some upgrades? The 203(k) loan may be the program for you.
Applying for a loan? You may be asked to provide some of the documents on this list during the loan application. Get these items in asap to help speed up your loan process.
Confused with the complicated mortgage lingo? Here is a list of commonly used terms that may help you understand better as you speak with realtors and loan officers.
Ready to Refinance
Are you considering refinancing your home? Before you begin the process, you should evaluate your options and personal finances. This guide will help.
Home Buyer's Checklist
When house hunting, it is easy to forget or confuse the different features of the many houses you will see. Here is a checklist to assist in finding the perfect home for you.
Here are some helpful hints and a detailed timeline to prepare your family for one of the most exciting times of your life - moving day.
Saving to Buy a Home
Saving for a home is a tremendous task that requires dedication and thought. Here are some helpful hints and tips on how to save for your down payment.
James R. Serrano
Mortgage Loan Originator