James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking. His strong foundation in customer service and excellent communication skills ensure he will be there for you through every step of the loan closing process. James prides himself on going great lengths to make sure his buyer’s loan closes on time. He will do everything in his ability to give you a smooth, stress-free home buying experience.
James was born and raised in the west valley and loves representing his state by cheering on both the Diamondbacks and the Cardinals with his fiancé, Alyssa.
Reviewed by Bradley J, Buckeye, AZ
"Easy fast great friendly people"
Reviewed by Amy C, Tolleson, AZ
"James was great every step of the way. He answered quickly and put up with every little question I had. Had a horrible experience from the builder and if it wasnt for him I dont knowing we would have finalized the purchase."
Reviewed by Daniel J, Glendale, AZ
"It’s was effortless James’s and his crew stayed in constant communication. No matter what changes came up they were on top of it. Always friendly will definitely recommend to friends and family. Thanks James "
Reviewed by Isaac A, Glendale, AZ
"I really appreciate the assistace that James Serrano offered to me, and keep updating me everyday through the process, even on his off days on the weekends."
Reviewed by Dustin J, Glendale, AZ
"James is very thorough during the loan process and explained to us what needs to be done and NOT in order to have a smooth closing. He is definitely one of the best in this business than I know."
Reviewed by Richard R, Surprise, AZ
"James was very thorough and always very helpful. At any time I would call and leave a voice mail he would get back to me quickly. I like that! When asking questions he always explained the reason. And at times he would stay on the line with me until I resolved my problem on the iPad. James is very good with customer service."
Here are some useful links to get you started in the loan process.
Our mortgage calculators can be used to estimate how much your monthly mortgage payments will be, see if you will save by refinancing your mortgage, or to find out how much house you can afford.
Found a good home at a great price that just needs a little work? Own a home that could use some upgrades? The 203(k) loan may be the program for you.
Applying for a loan? You may be asked to provide some of the documents on this list during the loan application. Get these items in asap to help speed up your loan process.
Confused with the complicated mortgage lingo? Here is a list of commonly used terms that may help you understand better as you speak with realtors and loan officers.
Ready to Refinance
Are you considering refinancing your home? Before you begin the process, you should evaluate your options and personal finances. This guide will help.
Home Buyer's Checklist
When house hunting, it is easy to forget or confuse the different features of the many houses you will see. Here is a checklist to assist in finding the perfect home for you.
Here are some helpful hints and a detailed timeline to prepare your family for one of the most exciting times of your life - moving day.
Saving to Buy a Home
Saving for a home is a tremendous task that requires dedication and thought. Here are some helpful hints and tips on how to save for your down payment.
James R. Serrano
Mortgage Loan Originator