5 out of 5
Experience.com Rating
Working with Fran Olivero has been an outstanding experience—twice! He helped me with my first home purchase back in November 2023, and more recently guided me through a refinance after buying during peak interest rates. Both times, Fran was incredibly responsive, transparent, and always ahead of the curve with communication. During the refinance, he explained all of my options and made sure every step aligned with my best interests. The entire NFM Lending team was efficient, professional, and clearly committed to getting me the best outcome. Fran truly made what could have been a stressful experience feel smooth and manageable—I can’t recommend him and NFM Lending highly enough!
Meghan F. Columbus, OH
5 out of 5
Experience.com Rating
I can't speak highly enough about Fran. I'm not sure if I would have been able to get a house without his help. I'm a self-employed contractor so it's a bit harder for me to get approved for a loan. He did everything he could to make it happen for me. Throughout it all he was a great communicator. He answered my questions quickly and clearly, even on evenings and weekends. He submitted my pre-approval letter super fast on an offer we had to move quickly on, and even called to check in with the sellers. I was really lucky to work with Fran and have him to thank in large part for this fabulous new house of mine.
Katharine D. Detroit, MI
5 out of 5
Experience.com Rating
Fran was the most communicative loan officer weve ever worked with . He went above and beyond to make sure we understood the numbers and was so patient with us, educatibf us throughout the process .
Lauren L. Pickerington, OH
5 out of 5
Experience.com Rating
Fran was not only knowledgeable and efficient, but was also kind, pleasant, and an easy person to work with. He worked with my schedule and made sure I was totally informed each step of the loan process. I would highly recommend working with Fran!
Lauren C. Westerville, OH
5 out of 5
Experience.com Rating
As a listing agent, I’ve worked with countless lenders over the years, but working with Fran was truly a standout experience. From start to finish, he exemplified professionalism, proactive communication, and an unwavering commitment to getting the deal done.
What impressed me the most was Fran's exceptional communication. In a competitive multiple-offer situation, he reached out immediately after the offer was submitted to introduce himself, provide detailed information about the buyer's qualifications, and address any potential concerns upfront. This level of transparency and accessibility gave my sellers the confidence to move forward with the offer, knowing it was backed by a lender who was fully invested in the process.
Throughout the transaction, Fran kept everyone informed—myself, the buyers, and even the sellers when necessary—ensuring there were no surprises or last-minute hurdles. He stayed ahead of every deadline and provided updates before I even had to ask, which made my job significantly easier.
Thanks to Fran’s diligence and efficiency, we closed on time without a hitch. In a business where delays and miscommunication can cause deals to fall apart, Fran was the glue that held everything together. It’s rare to find a lender who not only delivers on their promises but also goes above and beyond to ensure a seamless experience for everyone involved.
I highly recommend Fran to anyone looking for a lender who truly understands the importance of teamwork and communication. He helped turn what could have been a stressful process into one of the smoothest transactions I’ve had. I look forward to working together again in the future!
David S. Dublin, Ohio
5 out of 5
Experience.com Rating
Fran kept me informed wveey step of the way. He was diligent with his efforts to make sure everything flows smoothly. he was able to close the loan sooner than 30 days which was our anticipated goal. He was kind, courteous, and compassionate.
Sarina W. Columbus, OH