5 out of 5
Experience.com Rating
Colleen is a true GOD SEND! As a first-time homebuyer I had no clue on what to do or what to expect when applying for a home loan! From our very first conversation its like we were old friends! Colleen is very knowledgeable and professional. She provided education to my husband and I on EXACTLY what we needed to secure a home loan. She was upfront and honest and gave crucial advice to ensure an approval. FAST FORWARD, we revisited our initial conversation months later and we were able to get the pre-approval! During that time, Colleen stayed in contact with us periodically checking in to see our progress which let me know she was very sincere about helping us! After our offer was accepted, Colleen and her assistant Jessica was very prompt with communication, getting documents turned in and also updating us on the status of the application. Although most of our interactions were via email and phone, Colleen was VERY MUCH HANDS ON! Whatever she could do to make the process seamless, SHE DID JUST THAT! She kept constant communication with my realtor as well. There was not one time that a felt doubtful or uneasy! Whenever I had questions, she explained thoroughly and made sure I understood. If you are looking to buy or refinance a home, PLEASE CONTACT COLLEEN AS YOUR LENDER! She gets the job done ON TIME or SOONER! Not to mention, as buyers, we got money back at CLOSING (very rare!) Thank you so much Colleen and Jessica for all of your patience, guidance and kindness throughout the process of us buying our first home! -Miquael and Shaun Warren
Miquael W. ,
5 out of 5
Experience.com Rating
I’ve worked with Colleen on a number of transactions and the service and professionalism is always top notch.
Jessica H. Toledo, OH
5 out of 5
Experience.com Rating
Working with Colleen and her team was great and from start to finish the process was very smooth! They always kept me updated, the online portal for uploading documents was easy, and we closed on time and got into our new house before the holidays!
Monica M. Toledo, OH
5 out of 5
Experience.com Rating
Colleen and her team provided excellent service. Their clear communication of all the steps of the process allows me to find clarity and comfort in what can be an overwhelming experience. I would highly recommend.
Victoria P. Perrysburg, OH