Alix was super helpful and answered all my questions, going above and beyond to explain every step of the process!
Alix and her team were extremely friendly and helpful through every step. They answered any and all questions I had, making it easy for me to understand what each step of the process was.
Alix is a godsend, I can't imagine the lending process being made any more clear, informative and actually fun! She is enormously knowledgeable, beyond personable, always available and took any fear or trepidation out of the home buying process. I am forever grateful for her, and would highly recommend her to anyone!
Alix and her team were amazing to work with from the start. The level of knowledge sharing and communication was more than I could ever ask for.
Alix took the time to educate us on the entire process right up front to make sure we knew what we were getting into and what to expect. She was always more than happy to take the extra time to answer all of our six million questions, and always erred on the side of over-sharing to make sure we understood.
When it came down to numbers and understanding what we could afford, she worked with us tirelessly, tweaking numbers, explaining concessions, fees, and all the other nitty gritty details so we knew with confidence where every single penny would be going with different choices.
Once we were set on what we could afford we were so confident in our understanding of the numbers that we could shop for houses with impunity. She connected us with an amazing realtor (Bre Williams) who was equally as amazing to work with and even drove well outside her service area to show us houses.
Once we put in an offer, the level of communication continued to be phenomenal. Alix and her team were always prompt in handling any matter that arose, often taking care of things within an hour.
Throughout the process Alix and her entire team were happy to make themselves available to answer questions and hold our hand when we needed it. My wife and I are also neurodivergent, and Alix and her team were always more than happy to accommodate our needs in regards to this.
I'm not very good with words, and I'm sure there's no way that I could possibly explain just how amazing an experience it has been working with Alix and her team. I feel like Alix is singlehandedly changing the face of the lending industry. I know for a fact that if it were not for her amazing passion for making this entire process as easy and pleasant as possible that wife and I would never have bought a home.
It is so rare to meet genuine, thoughtful, kind-hearted people in the world today, and to find one working at a lending company who's entire passion is taking the misery out of the process is nothing short of a miracle. I have already recommended her and her team to several friends looking to buy homes, and I will continue to do so for the foreseeable future. I simply cannot express how thankful I am or how amazing her and her team are.
Alix was super patient and informative through the whole process