By Marina LocksAug 13, 2013
LINTHICUM, MD., August 12th, 2013—NFM, Inc. has received approval from the Better Business Bureau of Greater Maryland to become a BBB Accredited Business and has been assigned a rating of A-.
The BBB letter grades represent their opinion of businesses. According to the BBB website, some of the factors they take into account when choosing a grade: number of complaints filed against a business, whether the business has appropriately responded to the customer, and whether the business has resolved complaints in a timely manner.
NFM, Inc. has worked diligently to resolve consumer complaints in a respectful and timely manner. In an industry where customer complaints are high, NFM, Inc. strives to stand out with excellent customer service.
“I feel that approval as a BBB ‘accredited business’ with an A- rating reflects well on NFM, Inc.’s commitment to make a good faith effort to resolve any consumer complaint,” said Fred Sujat, NFM, Inc.’s Chief Compliance Officer.
NFM, Inc. ultimately hopes to receive an A+ from the BBB, and will continue to strive for excellence.
About the Baltimore Business Bureau
The BBB (Baltimore Business Bureau), founded in 1912, is an authority on trust in the marketplace. BBB sets and upholds high standards for ethical marketplace behavior. BBB accreditation is a coveted honor earned by elite businesses and charities. BBB is a valuable resource to turn to for objective, unbiased information on businesses and charities.
About NFM, Inc.
NFM, Inc. is a mortgage lending company currently licensed in twenty-seven states in the U.S. The company was founded in Baltimore in 1998. They attribute their success in the mortgage industry to their steadfast commitment to customers and the community. NFM, Inc. has firmly planted itself in the home loan marketplace as “America’s Common Sense Lender.”
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